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Coupons & Points

Member Grade & Points

When you make a purchase order, you will get an opportunity to upgrade your member grade and get more points. When you make new orders, you can use points to pay. Each member point equals 1 MUR.

If your accumulated PO amount exceeds a certain amount (in the following form), you will be upgraded.

When you buy a commodity, you may get member points which depends the unit price of each commodity. Otherwise, if the unit price is less than MUR200, there will be no point. High grade member can get more points.

Please refer to the following form. 

a)        if there are No transaction records within two years and account balance is 0, the member account will be eliminated.

b)        The Points can only used to buy goods, but not the freight fee.

c)        Please notice when you return the goods or cancel an order, the points used in the order will be NOT returned.

d)       All the points will be clear to 0 at the end of a year (31, Dec).

 

Coupons

According to the occasions, we have different coupons:  general coupon, category coupon, brand coupon and goods coupon:

1.            General coupon:  can be used for all regular priced merchandise, except for special price goods .

2.            Category coupon: can be used to specify categories of goods, except for special price goods .

3.            Brand Coupons: can be used to specify brands, except for special price goods .

4.            Goods Coupons: can be used to specify goods.

 

coupon usage rules

1.            Please carefully review the type and scope before using a coupon.

2.            A coupon can only be used in one order, as well as an order can use multiple coupons.

3.            A coupon can only be used before the expired date.

4.            Please notice when you return the goods or cancel an order, the coupons used in the order will be NOT returned.

5.            If a coupon amount is more than the amount of orders, the difference shall not be refunded. If a coupon amount is less than the amount of orders, you need to pay the difference. Coupons can't be used to pay the freight; not honored.

 

How to use coupons

Login TOPVMALL-> My Account -> My Coupons, you can check new coupons, coupons have been used and expired coupons. After choosing your goods and entering in the process of payment, you will enter in "order information confirmation" page, and "payment information", then click "(+) use coupon", select coupons that can be used.



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