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Order Status Description


When you successfully pay for your order, you can click on my account-> order center-> my orders inquiry into order status within the past month and a month before the order status history.
A new order from order to order fulfillment, will experience a variety of state changes, TOPVMALL will display various status in the order detail page, below is a detailed description of order status; the status of your order total includes the following ten: to be paid, paid, delivery, and arrival / to be received, signed

 

To be paid

When you are browsing the mall for shopping, putting the products into your cart, submitting an order, the system will display the order status is "to be paid," or if you fail to pay, the system will display the order status is "to be paid."

 

Paid

When you successfully pay for your order, status is displayed as "paid."

 

Picking 

Order Status display for picking, it indicates TOPVMALL has arranged appropriate personnel began picking up according to order.

 

Delivery

After the product picking, entering into the international delivery, system indicates "Delivery".

 

Arrival / to be received

When your order arrives at the mentioned point, the system displays the order status is "arrival / to be picked-up", and the system will send you a text message with authentication code included , you can go pick up your order.

 

Signed


When you sign your order , the system displays the order status is "signed."

 

 

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